No, unused AML (Anti-Money Laundering) credits cannot be transferred between subscriptions nor between BrightChecks and BrightManager, even after an upgrade.

Key Points:

• Between Subscriptions:
  AML credits purchased under one BrightManager subscription cannot be moved, merged, or reassigned to another BrightManager subscription or account.
• Between BrightChecks and BrightManager:
  If you have unused AML credits in BrightChecks and you upgrade to BrightManager, these credits will not automatically transfer. AML credits are tied to the product (BrightChecks or BrightManager) and the specific subscription/account where they were purchased.
• After Upgrading:
  Upgrading your service or moving your account does not enable the transfer of any remaining AML credit balance. New credits would need to be purchased on your new subscription/platform as needed.

Policy Rationale:

This policy preserves compliance, security, and audit trails by ensuring that AML checks and credits remain traceable to the original purchasing organisation and subscription. It eliminates the risk of improper allocation or use of regulated AML services between different entities.

If you have questions about your AML credits or require further information on AML credit usage in BrightManager or BrightChecks, please contact support directly.