Overview

The ECCTA ID Verification feature streamlines the process of managing ID check tasks for clients, integrating with HMRC for seamless data retrieval, and centralising task management within your workflow. This guide explains the key functionalities and how to use them effectively. 
 
Key Features

1. Creating ID Verification Tasks

• Quickly create ID check tasks in bulk from the Client List using the "Create ID check tasks" bulk action.
• You can also create the ID Verification task from Task > ID Verification Tasks page.
• This feature applies a pre-filtered view of selected clients for efficiency.
• The pre-filtered PSC list is only available on the Task > ID Verification Tasks page.
• Tasks can be created and visible in your main Task List for easy tracking.

2. Task List Integration

• All ID verification tasks appear alongside other workflow tasks in a centralised Task List.
• You can update the task status directly from this list.
• You can also mark the ID Verification task as completed via Task > ID Verification Tasks page.
• Task deadlines can be edited even after task creation, providing flexibility in management.

3. HMRC Data Synchronization

• PSC (Persons with Significant Control) data is automatically retrieved from the HMRC database.
• This eliminates the need for manual lookups in external systems, saving time and reducing errors.

4. Access Control and Permissions

• The system respects user permissions regarding client visibility.
  • Users with "Hide Other User Clients" permission will only see tasks related to their own clients.
  • Users with full access can view and manage compliance across the entire organization.

5. User Interface Features

• ID Verification Tasks Page includes:
  • Client accordions to organize and segment task information.
  • Embedded PSC data tables within accordions to consolidate relevant data.
  • An instructional banner for guidance.
  • A dedicated menu item for easy navigation.
  • Create the ID Verification tasks via bulk action on the Client list page

How to Use

1. Hover over Tasks in the main heading
2. Select ID Verification Tasks from the Drop-down Menu
3. You will be taken to the ID verification page

The First section you see in the Identity Verification Timeline this showcases under the Economic Crime and Corporate Transparency Act (ECCTA), identity verification will become a legal requirement for company directors, PSCs, and others who submit filings to Companies House.

Timeline

8 April 2025

Voluntary Opens

Individuals can start verifying their identity ahead of the mandatory date

18 November 2025

Mandatory Starts

• New directors & PSCs must verify within 14 days of appointment 
   

After 18 Nov 2025

Ongoing Deadlines

• Directors: Before first confirmation statement
• PSCs (also director): By next confirmation statement
• PSCs (not director): By 14th of month before birth month

Below the Timeline you have a list of all Clients (who have a Company number). 
 

You will have three filter options to filter the list of clients.

• Only show clients with CS01 service enabled
• Show rejected/completed verifications
• Select/Unselect All

You will then see a list of your clients and any company directors, PSCs, and others who submit filings to Companies House.

You will see their data in columns, those columns are;

• Type
• First Names
• Last Names
• Due on
• Date of Birth
• Task Status

You will also see a column before Type  this is a tick box, you are able to tick multiple clients and bulk action them.

You have a few options for actions, you have:

• Reject
• Mark complete
• Create Task

You can also create the ID verification tasks via bulk actions on the Client list page.

1. Go to the clients list page
2. Tick the boxes for all the clients you want
3. Select Bulk Actions button
4. Select Create ID checks Tasks

This will create the tasks for all the clients selected.