Q: What is the character limit for SMS messages in BrightManager?

A:
The standard SMS character limit is 160 characters per SMS credit. If your message exceeds 160 characters, each additional block of 160 characters will consume another SMS credit.

Q: What happens if my message is longer than 160 characters?

A:
Messages longer than 160 characters will use more than one SMS credit. For example:

• 1–160 characters = 1 credit
• 161–320 characters = 2 credits
• 321–480 characters = 3 credits
  …and so on.

Q: Is there a maximum limit for SMS messages sent through BrightManager using Twilio?

A:
Yes, there’s a general maximum limit of 1,400 characters for any message sent through Twilio, as per Twilio’s platform restrictions.

Q: What is the character limit on the Client SMS page in BrightManager?

A:
The Client SMS page in BrightManager has a character limit of 695 characters per message. This means that, regardless of SMS credit consumption, you cannot send messages longer than 695 characters from this page.