In line with the ECCTA Changes we here at Bright have created BrightChecks a new system that is compliant with the new ECCTA changes and this integrates with BrightManager.
To perform an ID check please Navigate to a Clients File > Scroll down to the Main or Secondary Contact section.
You will see a button called Start ID Check.
Once you press this to start the ID Check you will be presented with a module screen.
On this screen you have the option to select the Check type.
These are the Check types and what they cover.
ID Basic (4 credits)
- First name
- Last name
- Primary email
- Mobile no.
- Date of birth
ID Enhanced (5 credits)
Personal Details
- First name
- Last name
- Primary email
- Mobile no.
- Date of birth
Address Details
- Address line 1
- Address line 2
- Town
- County
- Country
- Postcode
Anything with a * is a mandatory field.
There will also be an Edit option to go and edit any of the above client details.
You will also see the total amount of credits this check will cost and then below your current Credit Balance
You will see a check box that you need to tick that you understand that this purchase is Non-refundable.
When you have ticked this box you will have a Send for Verification button appear, click this button.
Once the ID verification has successfully been sent to your Client you will see confirmation on your screen.
Your Client will then receive an email that you want to do a identify check and explains why they need to do this and what they will need to complete the check.
The following link you can provide to your Client if they want more guidance on how to navigate the process – How does the identity check process work?
Under the Main Contact/Secondary Contact section below the Companies House Personal Code you will see the status of the Check and have the option to click on ‘View in BrightChecks’ Selecting this will take you into the BirghtChecks system to manage the check.
You will be taken to the overview page, here you will see the clients you have done checks for and the status of the check.
If a check is passed, the icon will appear as below:
A failed check will appear differently, see:
In the event that a check failed, please follow the steps in this article: What happens when an identity check is Rejected?
To trigger the creation of the individual's personal code, the passed check status must be confirmed to Companies House in your ACSP portal. Once logged in the Companies House ACSP portal, the code will be emailed to the individual. The details to record in the portal are quite extensive, the sections are noted below:
You will need to tell them the person’s:
- name (as it’s shown on at least one of the identity documents they provided)
- date of birth
- home address
- email address
You will also need to tell them:
- whether the person’s identity documents were checked by a person, or using identity document validation technology (IDVT)
- which documents you used as evidence. You do not need to submit copies of the documents you used to verify their identity. However, for relevant documents you’ll need to give the: document reference number/equivalent, expiry date, country of issue
- the date you completed the identity checks
You’ll also need to confirm a statement that you:
- are satisfied that the person is who they claim to be
- have completed identity checks that meet the Companies House identity verification standard
Completion of the verification process of the individual will generate an email from Companies House to the Director or PSC containing their Companies House personal code. This is an 11 character code.