The new “Aged WIP by Service” report in BrightManager enables you to analyse and monitor the age and value of your Work-In-Progress (WIP) broken down by specific services your firm offers. This helps you spot trends, manage outstanding WIP more effectively, and address bottlenecks with targeted action.
What does “Aged WIP by Service” show?
The report groups your WIP balances by each service and splits them across aging periods (e.g., 0–30 days, 31–60 days, 61–90 days, 91+ days). This enables you to:
- Identify which services have the highest amounts of aged WIP.
- Pinpoint services with overdue or stagnant WIP.
- Quickly see where action is needed, such as following up for completion or billing.
How to access the Aged WIP by Service report
- Go to the “Insights” module within BrightManager.
- In the left-hand navigation, select “Aged WIP by Service”.
- You’ll see the report displaying each service category with WIP broken down by age period.
- Use filters at the top to adjust date ranges, select particular services, or focus on specific client groups as needed.
Features
- Aging Columns: Clearly displays WIP for each service split by age bands for simple analysis.
- Client Drill-down: Click on any service to reveal the clients contributing to the WIP, alongside specific amounts and aging.
- Sorting & Export: Sort by service or age. Export the report as needed for review or team discussion.
Typical Use Cases
- Monitoring which services generate recurring WIP and ensuring timely completion.
- Spotting overdue work in specific services to chase up or rebalance workloads.
- Reviewing WIP health by service ahead of billing cycles or internal meetings.
Best Practices
- Regularly review this report to manage outstanding balances and avoid aged WIP accumulating.
- Combine with other WIP and productivity reports for a full picture of your firm’s workflow.
- Take action on aged items directly within BrightManager by assigning tasks or sending reminders.
FAQs: Aged WIP by Service Report
Q: What is the Aged WIP by Service report?
A: The Aged WIP by Service report shows your Work-In-Progress balances grouped by each service your firm offers, broken down by age bands (e.g., 0–30 days, 31–60 days, etc.). This helps you highlight where WIP is accumulating and may need additional focus.
Q: Where can I find the Aged WIP by Service report in BrightManager?
A: You can access this report from the Insights module in BrightManager. Just click on “Aged WIP by Service” in the left-hand menu.
Q: What can I use the Aged WIP by Service report for?
A: Use this report to monitor aged WIP for each service, identify bottlenecks, track overdue work, and drive timely completion or billing. It’s also useful for spotting trends in workload and productivity.
Q: Can I filter or export the data?
A: Yes. The report includes filtering options for date ranges, services, and client groups. You can also export the report for further review or sharing.
Q: How do I see which clients are responsible for aged WIP in a particular service?
A: Simply click on any service in the report to drill down and see the contributing clients, amounts, and age bands.
Q: Does the report update in real-time?
A: Yes. The report reflects your latest WIP data and updates as tasks are completed, billed, or reassigned.
Q: What do I do if I see a lot of aged WIP for a particular service?
A: We recommend reviewing overdue items, assigning follow-up tasks, or reaching out to clients for completion or billing actions directly from within BrightManager.
Q: Can I view this alongside other WIP or productivity reports?
A: Definitely. For a full picture, use this report together with other WIP or productivity reports in Insights. See Insights Reporting for details.
Q: Who can access this report in my practice?
A: Staff access depends on permissions set in BrightManager. Review your user permissions to ensure relevant team members can view Insights.
Q: Who do I contact if I have questions about the data in this report?
A: Please contact our support team and we’ll be happy to help!